A note from the boss...

We know how important customer service is...that's why we try our utmost to ensure that your order is processed, packed and delivered as fast and efficiently as possible.

We are always pleased to hear how we are doing and have included a selection of comments received from our customers. If you have any comments, please do not hesitate to email me personally at mike@clementinetoys.com

Below is also a selection of independent reviews from Freeindex.co.uk...
View our full profile in the FreeIndex Toy Shops Directory directory.

Mrs. R. W. - Yorkshire - December 2011

As an existing customer you have never failed to disappoint with either products or customer service and we will continue to buy products from you in the future and recommend you to others looking for those classic wooden toys.

Ms. H. - Wirral - December 2011

Just a quick message to day thankyou very much indeed the door letters are excellent so thanks again

Mrs. S. S. - London - December 2011

Thank you the order has been received. The puzzles are lovely. One is in the post already to New Zealand and the other will be taken in person to Mexico!

Mrs. R. S. - Surrey - December 2011

Just want to say thank you. Ordered 2 items for gifts on Sunday and they arrived so quickly (yesterday - wednesday). Thrilled with them and am sure the recipient will be too! Would recommend Clementine Toys to anyone! Thanks again.

Ms. J. D. - Surrey - November 2011

Just to thank you so much for ringing me and sorting out my order. Then I was amazed to find my parcel on my door step when I woke up today! Such brilliant service. The money boxes are stunning - I especially like the lion. A little boy is receiving this. He has a form of autism, but just loves and responds to really bright colours, so this will be ideal. A friend of mine has already seen them and I think will be placing an order with you shortly. I found your site by Googling 'wooden money boxes for children' and having looked at other things you stock I shall definitely order from you again. Many thanks again and have a lovely Christmas.

Ms. M. M-D. - London - November 2011

Order received and I am delighted. Many thanks for your promptness.

Ms. D. S. - Bolton - November 2011

Just received my mobile and I am so pleased with it. It is really sturdy, colourful and so fitting for my 2 year old grandson who is construction vehicle mad. Great service well done.

Mrs. P. F. - Ramsbottom - November 2011

Many thanks for all of your help :)
The parcel has just arrived and my daughter loves them, luckily grandad will be here this weekend and hopefully will get some of them fitted onto the drawers & cupboards.
Many thanks again

Ms . E. D. - Fife - October 2011

Just a few lines to say thank you for the prompt service. I am pleased with the items. This is the first time I have bought from Clementine Toys and these were for our first great grandson and I am sure I will be buying more in the future.

Ms . A. M. - Penarth - September 2011

Thank you very much for your prompt service.I received my order of a name train (made on Sunday) on Tuesday and am delighted with it. Just the thing for a christening present.

Mrs . S. H. - Derby - September 2011

I recieved my order today. It was very swift and I absolutely love the product. Thank you. I ordered an name train for my nephew for his christening on sunday...he will love it..thank you.x

Mrs . T. S. - Cheshire - September 2011

Thank you for the safe arrival of the spaceship it arrived in tact , i think the little message on the front did the trick , really appreciate your prompt and helpful customer care.

Mrs . H. B. - Cumbria - September 2011

I have just received the package and checked the contents which are in perfect condition. I would just like to thank you all at Clementine Toy's, for the manner and professional way that you have dealt with me and will continue to use your company in the future, and also recommend to friends. A first class service!

Mrs . C. M- Australia - September 2011

Just wanted to let you know that my letters arrived today and they are just gorgeous!!! I love them, they are perfect.

Mrs . C. E- Kidderminster - September 2011

Just wanted to say thank you very much for the excellent customer service I received while ordering some jungle letters. Also the the letters are fantastic and just what I wanted, so once again a BIG THANK YOU. Will definitely recommend XX

Mrs . H. B- Cumbria - September 2011

I would like to thank you for the speed in which my order was processed and delivered.

Ms. J. H. - Hampshire - September 2011

I just wanted to say a massive thank you. First of all at how fast my products came but also at the quality and detail of them. I am going to recommend it to all my friends as the mobile particularly is stunning. Brilliant items! Can't thank you enough you have made my little boys room.

Ms. C. L. - Hampshire - September 2011

I just wanted to send an email to say thank you for arranging for my wooden jungle letters (spelling out JOHNNY) to be sent special delivery. Lucy was very helpful and it was so nice to find an independent toy shop on the internet which isn't local to me and order such a lovely gift. Please feel free to put my comment as feedback on your website.

If your toy shop has a bag or business card which says Clementine Toys please would you be able to put it in my parcel? The gift is for my friend's little boy and their surname is Clemmens. When Johnny was still in his mum's tummy, they used to call him Clementine!

Many thanks again for your fantastic customer service, it's been very much appreciated.

Mrs. J. M. - Exeter - August 2011

Have received the mobile and am delighted with it. Great to find a source of old fashioned, good quality toys.

Mrs. K. J. - Darlington - July 2011

Thank you for the exceptionally fast service of my order. The letters are very good quality and good value for money. Many Thanks for such good service.

Mrs. D. M. - Aberdeenshire - June 2011

Thank you so much, once again you have been most efficient and I am delighted with the nursery mobile and hope the recipient will be too!

Mrs. G. W. - Chester - May 2011

What an excellent service - ordered yesterday, arrived today and now in place!
Thank you very much

Mrs. C. P. - Surrey - May 2011

I have received my alphabet letters today and just wanted to say thank you for such a fantastic service, I will definitely be using you again.

Ms. K. G. - London - March 2011

Thanks for the goods, we love them.

Ms. L. D. - Worcester - February 2011

Thank you for such promt service - I am delighted with the Name plates & letters that arrived safely this morning,

Mr. D. B. - Leeds - February 2011

Thanks ever so much for sending my order so quickly. I am well pleased with the quality and would definately recomend you

Mrs. D. M. - Aberdeenshire - February 2011

Thank you I have recieved my order and I am delighted with the toys and service

Past Feedback 2010

If you want to read some more feedback from 2010, click here

Past Feedback 2009

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Past Feedback 2008

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Past Feedback 2007

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Past Feedback 2006

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Past Feedback 2005

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Past Feedback 2004

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